Q: The tent is supported by the air pillar, what if it’s broken? 

A: The air pillar is made of durable 210T polyester and comes with a set of repaired patch for emergency. The product also comes with 1-year limited warranty. Within the warranty period, we will repair or replace, at no charge, products or parts that prove defective because of materials or workmanship, under normal use and maintenance. To obtain warranty service, please contact us to determine the problem and we will find the best solution for you. 


Q: How can I inflate the air pillar without a pump?

A: With our special air valve design, you can easily inflate it with your mouth.


Q: Can I pitch up the tent without a bike?

A: Yes. The ÜPON bike tent can also be pitched up with trekking sticks or an additional air pillar. You can also use a tree nearby to support the tent.


Q: Is the UPON bike tent resistant to strong wind?

A: Yes. The ÜPON bike tent comes with pegs. We recommend that you peg the tent to the ground in order to ensure stability. The air pillar is designed to bounce back and stay as is against strong wind.


end faq

No.384, Sec. 1, Wen Hsin S. 5th Road, Nantun Dist. Taichung City, Taiwan 40876

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